The Waterford at Virginia Beach provides exceptional assisted living and memory care in a community just minutes from the shore. Our dedicated team offers personalized services that promote independence while ensuring every resident feels safe and supported.
Residents enjoy a vibrant lifestyle with engaging activities, chef-prepared meals, and relaxing spaces both indoors and out. For those in memory care, our secure neighborhood offers familiar routines, compassionate attention, and programs designed to enhance connection. At Virginia Beach, residents live comfortably and confidently in a place that feels like home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.