Certified by Lotz Funeral Home - Salem • Oct 18, 2026
Funeral Home
Lotz Funeral Home in Salem, Virginia provides funeral home, burial, veteran, memorialization, cremation and life celebration services. Call us 24/7.
Our experienced staff is committed to this vision and passionate about making your time with us as memorable and uplifting as possible. We bring together decades of experience caring for families of all cultural backgrounds and diverse walks of life. We pledge to treat you and your loved ones just like family, and we guarantee to offer services that meet all of your specifications while exceeding all of your expectations. Licensed staff members are available around the clock, 24 hours a day, 7 days a week, to discuss your needs. Whether you are doing pre-planning or need to hold a service soon, we are ready to answer our phone and offer you warm, friendly, and empathetic service. Learn more about our funeral services.
Location
Certified by Lotz Funeral Home - Salem • Oct 18, 2026
Certified by Lotz Funeral Home - Salem • Oct 18, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.9
103 reviews
5 stars
92
4 stars
2
3 stars0
2 stars1
1 star
2
RD
Robert Donevan
Sep 23, 2026
5.0
I was first welcomed into the facility by Chip Stephenson, he was very friendly and very eager to listen to me and my needs.
I actually just walked in the facility without prior notice, nevertheless, Chip made time for me.
I was impressed with Chip, he's a great listener and offered suggestions that helped me, in my darkest hours, make the right decision for my Brothers burial.
It was pretty easy to see i was in the right place, the atmosphere was warm and friendly as was all the staff.
With Chip's guidance and support i was able to put everything together and i will forever be thankful for this.
He was always close by to answer any and all questions that was asked of him.
I'm very thankful to have had Chip in my corner helping me with every single detail.
All in all, i was very satisfied with the service i received and i couldn't have done it alone without Chip and the good people at Lotz in Salem.
I will recommend Lotz to anyone that needs their incredible support and services, in addition, I'd like to say, i truly believe Chip Stephenson is an asset to Lotz Salem.
Many thanks to Chip and the entire team at Lotz Salem
Robert Donevan
CS
C Stanley
Sep 15, 2026
5.0
Lotz Funeral Home provided our family with exceptional and compassionate care with the passing of our mother. All the staff we worked with are wonderful and caring people. A special thank you to Kyle Emerich who was so kind and very thoughtful during our time of grieving with mom’s passing.
TS
Teresa Stanley
Aug 13, 2026
5.0
I wish there were more than five stars because I certainly would give them more. We just had our mom’s service at Lotz - Salem and I can’t begin to give them enough praise for how they handled every detail. Kyle is exceptional! Through the whole entire process, he was patient, professional, helping, caring and kind.
He truly felt like family. Thank you Kyle. Rick thank you as well for taking such good care of our mom as she left the chapel. Thank you to the entire staff. You will forever be remembered in the fondest way.
May God bless you all!
Teresa Cook Stanley
LH
Linda Hodges
Aug 8, 2026
5.0
Lotz was very friendly and helpful during this difficult time.
MM
Michael Melendez
Jul 21, 2026
5.0
Very friendly and very helpful. Explained everything in detail. Horrible thing made a bit easier and dignified.
Frequently Asked Questions About Lotz Funeral Home - Salem
What does a Funeral Director do?
Pick up the deceased and transport the body to the funeral home (anytime day or night)
Notify proper authorities, family and/or relatives
Arrange and prepare death certificates
Provide certified copies of death certificates for insurance and benefit processing
Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits
Prepare and submit obituary to the newspapers of your choice
Bathe and embalm the deceased body, if necessary
Prepare the body for viewing including dressing and cosmetizing
Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot
Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed
Coordinate with clergy if a funeral or memorial service is to be held
Arrange a police escort and transportation to the funeral and/or cemetery for the family
Order funeral sprays and other flower arrangements as the family wishes
Provide Aftercare, or grief assistance, to the bereaved
What do I do when a death occurs?
The funeral home will help coordinate arrangements with the cemetery.
Bring the following information to complete the State vital statistic requirements:
✓ Birthplace
✓ Father's Name
✓ Mother's Name
✓ Social Security Number
✓ Veteran's Discharge or Claim Number
✓ Education
✓ Marital Status
Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home.
The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you.
Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone.
Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school).
Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact).
Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.
When I call, will someone come right away?
If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good-bye, that’s perfectly acceptable. Your funeral director will come when your time is right.
Should I choose Burial or Cremation?
Burial in a casket is the most common method of disposing of remains in the United States, although entombment also occurs. Cremation is increasingly selected because it can be less expensive and allows for the memorial service to be held at a more convenient time in the future when relatives and friends can come together.
A funeral service followed by cremation need not be any different from a funeral service followed by a burial. Usually, cremated remains are placed in urn before being committed to a final resting place. The urn may be buried, placed in an indoor or outdoor mausoleum or columbarium, or interred in a special urn garden that many cemeteries provide for cremated remains. The remains may also be scattered, according to state law.
What is the purpose of embalming?
Embalming sanitizes and preserves the body. Embalming makes it possible to lengthen the time between death and the final disposition, allowing family members time to arrange and participate in the type of service most comforting to them.
Does a dead body have to be embalmed, according to law?
The Federal Trade Commission says, "Except in certain special cases, embalming is not required by law. Embalming may be necessary, however, if you select certain funeral arrangements, such as a funeral with viewing. If you do not want embalming, you usually have the right to choose an arrangement that does not require you to pay for it, such as direct cremation or immediate burial."
What services does Lotz Funeral Home in Salem provide?
Lotz Funeral Home offers funeral home, burial, veteran services, memorialization, cremation, and life celebration services with experienced staff available 24/7.
What are the operating hours of Lotz Funeral Home - Salem?
Lotz Funeral Home is open 24 hours a day, 7 days a week, including federal holidays.
How can I contact Lotz Funeral Home for immediate assistance?
You can contact Lotz Funeral Home by calling +1 540-389-9208 any time for immediate assistance.
What payment options does Lotz Funeral Home accept?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
What should I do when a death occurs and I need funeral arrangements?
Bring vital information such as birthplace, parents' names, Social Security number, veterans details, education, and marital status. Contact your clergy, decide funeral details, and notify close contacts. The funeral home will help with death certificates, obituary, and cemetery coordination.
What are the differences between burial and cremation?
Burial involves interring a casket and is most common, while cremation is often less expensive and allows for memorial services at convenient times. Cremated remains can be placed in urns and buried, stored, or scattered according to state law.
Is embalming mandatory by law at Lotz Funeral Home?
Embalming is generally not required by law except in special circumstances. It may be necessary for funeral arrangements with viewing, but you can choose options like direct cremation or immediate burial to avoid embalming.
Are there memorial parks or cemeteries near Lotz Funeral Home where services can be held?
Yes, Sherwood Memorial Park is a nearby public service and retirement home that can be visited before or after funeral services at Lotz Funeral Home.
What nearby amenities are available for families visiting Lotz Funeral Home?
Families can access nearby services such as hair salons like All About You and Great Clips, various automotive dealers including Hart Motor Company, and dining options like Pizza Hut and Hibachi Express.
Are there recreational or entertainment options near Lotz Funeral Home for visitors?
Yes, Lakeside Amusement Park nearby offers arts and entertainment opportunities, which may provide a place for relaxing or family visits around funeral arrangements.
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