For over 30 years, Our Lady of the Valley has served seniors with compassion and respect. Our Lady of the Valley provides quality assisted living, nursing care, skilled nursing care, and rehabilitation in Roanoke. Nurses available 24/7, multiple levels of care, a convenient leasing structure (with no large buy-in required!) and an attractive lifestyle make Our Lady of the Valley the first choice for many families.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.