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Lotz Funeral Home - Roanoke

5.0
(49 reviews)

Business Details

1001 Franklin Road, Roanoke, VA
24016, United States
(540) 982-1001
https://www.lotzfuneralhomeroanoke.com

About

Funeral Home
Lotz Funeral Home in Roanoke, VA provides funeral home, burial, veteran, memorialization, cremation and life celebration services. Call us 24/7. Our Pre-Planning Services make it easy for you to get your express wishes down in writing, ensuring that you have the kind of memorial service you truly desire and that your friends and loved ones can have total peace of mind that they are adhering to your wishes. We host Burial Services that convey both the solemnity of the occasion, but also the joy that comes from celebrating the life of a dear loved one. We are happy to attend to all aspects of the service, and we invite our guests to linger as long as they wish, fully enjoying a special and intimate time with friends and family. For those who choose it, we also offer Cremation Services; cremation can be a meaningful way in which many families mark the death of a loved one. We offer services tailored to honor those who are military service members and veterans, as well.

Location

Lotz Funeral Home - Roanoke
1001 Franklin Road, Roanoke, VA
24016, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

5.0
49 reviews
5 stars
40
4 stars
0
3 stars
0
2 stars
0
1 star
0
  • WW
    William Womack
    Dec 4, 2025
    5.0
    Russ Thompson very thorough! Its better to have it and not need versus needing it and not having it!
  • MH
    Mikayla Hall
    Dec 28, 2024
    5.0
    They were very professional and kept everything flowing nicely so that the family didn’t have to worry about anything except being present. Thank you specifically to Tabitha, she is very much appreciated.
  • AR
    Alyson Rowitz
    Dec 27, 2024
    5.0
    The staff here were absolutely wonderful.
  • MB
    Michaela Brizendine
    Sep 22, 2023
    5.0
    I spoke personally with Betty, the Director, on behalf of a loved one. Betty sat down with me face to face without an appointment. She was so easy to talk to, genuine, and never made me feel like she was “selling” anything to me. I had so many questions for her about the process, that she answered with honesty and empathy. She walked me through all the details of their cremation process, and how they honor the individual until the very end of the cremation process. I was not expecting to sit down with the director of the funeral home, but this is the reason I came to Lotz. I had used their Vinton location for my husband’s grandfather’s passing, and we were very pleased with the service provided there. I went to their Roanoke location today since they’re located closer to my loved one. I could not have asked for a better experience with Betty, and how easy she made this process. I would recommend Lotz to everyone! Thank you for everything Betty - if you see this!
  • TC
    Taylor Crizer
    Oct 18, 2021
    5.0
    Betty Cundiff was absolutely amazing! I had never been through the process of dealing with a funeral home and Betty was able to answer every single question and make the process very easy. She quick to respond and very knowledgeable at her job. I highly recommend Lotz Funeral Home and working with Betty. Thank you again to Betty and all of her crew!

Frequently Asked Questions About Lotz Funeral Home - Roanoke

What does a Funeral Director do?

Pick up the deceased and transport the body to the funeral home (anytime day or night) Notify proper authorities, family and/or relatives Arrange and prepare death certificates Provide certified copies of death certificates for insurance and benefit processing Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits Prepare and submit obituary to the newspapers of your choice Bathe and embalm the deceased body, if necessary Prepare the body for viewing including dressing and cosmetizing Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed Coordinate with clergy if a funeral or memorial service is to be held Arrange a police escort and transportation to the funeral and/or cemetery for the family Order funeral sprays and other flower arrangements as the family wishes Provide Aftercare, or grief assistance, to the bereaved

What do I do when a death occurs?

The funeral home will help coordinate arrangements with the cemetery. Bring the following information to complete the State vital statistic requirements: ✓ Birthplace ✓ Father's Name ✓ Mother's Name ✓ Social Security Number ✓ Veteran's Discharge or Claim Number ✓ Education ✓ Marital Status Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home. The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you. Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone. Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school). Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact). Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.

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