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Business Details
About
Nursing HomeRehabilitation Center
Located in Richmond, Our Lady of Hope is a nonprofit, senior care community. Since 1995 we've served as a special place that embodies the definition and realization of "hope" for our residents. Hope is the “feeling that what is wanted can be had” or the “feeling that something desired may happen.” Our team of caring professionals is focused on the well-being of our residents by providing superior senior care services including assisted living, memory care, skilled nursing, and short term, skilled rehabilitation services. Everything we do is to create possibilities for renewed and continual personal growth.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.