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ICNA Relief USA (Richmond Office)

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About

Non-Profit Organization
ICNA Relief strives to uplift the underserved in the US through a nationwide network of shelters, food pantries, health clinics, skill development programs, disaster relief services, refugee services and more. ICNA Relief works to build healthy communities, strengthen families and create opportunities for those in despair while maintaining their dignity and advocating for their basic human needs. ICNA Relief has worked alongside several governmental agencies and major NGOs including FEMA (Federal Emergency Management Agency), NVOAD (National Volunteer Organizations Active in Disaster), American Red Cross, NECHAMA Jewish Response to Disaster, Habitat for Humanity, NYDIS (New York Disaster Interfaith Services), CCUSA (Catholic Charities)

Location

ICNA Relief USA (Richmond Office)
3009 Lafayette Ave, Richmond, VA
23228, United States

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.