Bright Horizons at Short Pump

Reviews

• EE

  Emily Eastman

  Oct 25, 2024
  5.0
  Bright Horizons is the BEST! We have loved watching our son grow and thrive at BH Short Pump since he started a year ago. The teachers/staff are so warm, welcoming, and fun. We love the updates in the app all day with photos/videos and details about his eating, sleeping, and diapering. We have total peace of mind dropping him off knowing he’s in the best of hands. We love the curriculum, enrichment activities, and emphasis on reading + outdoor play. Also, the center is very clean, secure, and the staff is wonderful at communicating with the parents. Couldn’t imagine a better experience than we’ve had at BH!
• AO

  Anna Orlow

  Sep 26, 2023
  5.0
  Our son has been at Bright Horizons in infant, toddler, and 2 year old classes. I feel entirely comfortable leaving my son with them and knowing he’s getting great care. They come up with creative and new activities every day to nurture children’s development (with pictures!), the staff genuinely care for the children, and they are transparent in everything they do. I highly recommend this center!
• KY

  Katherine Yingling

  Jun 15, 2023
  5.0
  Our kids started at Bright Horizons in Short Pump before the pandemic. They were both in the infant program and the care there was exceptional. What we love about BH is the staff, how clean it is, the playground in the back, but how bright it is when you walk in. When they close temporarily due to the pandemic, we missed BH a lot. When they reopened, we sent our kids back and our daughter graduated from k-prep there. She had such a level of foundation from BH that she just wrapped up kindergarten and did very well. We are very grateful to the staff at BH and their passion for the kids. Our only observation that BH has been proactively addressing (although less of an issue recently) has been attrition of teachers. That's not unique to BH, that's the industry as a whole. I would absolutely recommend BH to all parents and future parents.
• SR

  Sinclair Reardon

  Jun 15, 2023
  5.0
  This Bright Horizons facility provides phenomenal care for our two children for the last 2 years. The depth of care includes detailed educational goals and amazing age appropriate activities. Bright Horizons uses its own app to provide pictures and videos of the kids from time to time along with a detailed daily synopsis of their days. I love the promptness of sharing throughout the day how the kids are doing. The teachers and staff are great and a joy to work with. I know I can trust my children in their care - day after day!
• WW

  Will Winston

  Nov 25, 2019
  5.0
  I would encourage you to look past negative post of ex employees. I have three children who have been at Bright Horizons (BH). One now who is a top performer in his Kindergarten class and two still enrolled at BH. In my six years at BH there has been plenty of changes in personnel however there are a few teachers who have been there the entire time my children have been at BH. We feel blessed to have some of the best relationships with teachers, administration, and other parents. The administration and teachers are like a second family. There has been a recent change to administration with Diana taking the lead. Her changes to the center have been positive and we are very happy as a family. We all know how costly childcare is right now. BH is a great investment in the education of your children and that’s how you should think about the monthly payment. I highly recommend BH to anyone lucky enough to enroll!

Frequently Asked Questions About Bright Horizons at Short Pump