Bright Horizons at Short Pump

Reviews

• DN

  David Mesa Noack

  Jul 26, 2025
  4.0
  I'm sure Bright Horizons may be an amazing place for some families, but it wasn’t the right fit for us. The teachers are wonderful, and the management team is always welcoming, they greet you with a big smile every day! The STEM room is enormous, and the backyard playgrounds are by far the largest of any daycare in the area. Our concern was specifically with our 14-month-old baby. The infant classrooms are smaller compared to those at other daycares we've seen. Instead of progressing, our baby began regressing — crawling more, throwing food, and sleeping less. This wasn't an isolated case. I know of at least one other baby who had difficulty learning to walk in the infant classroom. Additionally, there’s a five-star review from a parent who mentioned that her baby had developmental delays but started walking just three weeks after transitioning to the toddler room. I don’t believe that was a coincidence, it’s likely her baby didn’t have enough space in the infant classroom to begin walking. These are three separate cases pointing to the same issue, and I believe it’s something that needs to be addressed. One more thought for parents touring daycares: I’ve learned that the most important factor isn't how big the STEM room is, it’s the atmosphere of the place. Babies will tell you everything you need to know, if you know how to listen. Again, I think Bright Horizons is a great place and the perfect daycare for some families, but it’s important to understand whether it’s the right one for your family.
• SL

  ss liang

  Sep 28, 2023
  5.0
  The Brighjt Horizons at short pump is great at communicating with you about your little one. I have never seen a preschool put that much care into every aspect of a child’s environment. We had both of our little ones there. They are clean and great with the kids! They are great at communicating with you about your little one because they know how important it is. Bright Horizons is not only a daycare but a place where your child can go every week and learn, have fun, and grow and play with their peers. Give them a try if you are looking for a good place to take your little one, they offer tours to make sure it's right for you!
• RJ

  Robert Jurko

  Jun 21, 2023
  5.0
  Our son has been going here for 3 years; the staff is very supportive and legitimately cares. He's been thriving!
• SR

  Sinclair Reardon

  Jun 15, 2023
  5.0
  This Bright Horizons facility provides phenomenal care for our two children for the last 2 years. The depth of care includes detailed educational goals and amazing age appropriate activities. Bright Horizons uses its own app to provide pictures and videos of the kids from time to time along with a detailed daily synopsis of their days. I love the promptness of sharing throughout the day how the kids are doing. The teachers and staff are great and a joy to work with. I know I can trust my children in their care - day after day!

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