House of Mercy is a 501 (c)(3) non-profit dedicated to feeding, clothing, educating and praying for those in need in the Northern Virginia area, thus demonstrating God’s unlimited love and mercy for those in our community. We operate a food pantry, donation center and thrift store in support of these efforts. All are welcome to shop with us, proceeds support our food pantry, and/or register for food pantry client services.
Mailing Address: 8170 Flannery Court
Food Pantry - 8154 Flannery Court - Monday-Friday 10am-4pm
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.