Mrs. Frances opened Frances’s Friendly Childcare in 1992 giving her more than 26 years of experience and having raised over 125 children, some of which are university graduates now. Mrs. Frances is a state licensed provider through The Department of Child Services with an additional special permit to care for up to 12 children through Fairfax County’s Board of Zoning. She also has certifications in: Medication Administration Training (MAT); CPR and First-Aid; has course credits through Child Development Associate (CDA); and offers a free food program.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.