Mercy House, Inc. is a comprehensive homeless services agency with multiple programs to address housing instabilty. The agency operates a family shelter which requires client participation in a housing focused service plan. Mercy House also provides rapid re-housing and homelessness prevention services assist clients in obtaining or stablizing an existing housing placement. To determine if you may be eligible for services, please call Centralized Housing Intake at 540-271-1701.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.