Assisted Living FacilityRehabilitation CenterRetirement Community
The Kensington Falls Church is an assisted living and memory care community. This is a dream come true for our Kensington founders, who sought to build a residence where they would want their own parents to live.
Our Promise is to love and care for your family as we do our own. We employ a best-in-class team of professionals and partners who will bring a full spectrum of clinical care and heartfelt service for which Kensington Senior Living is known.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.