Acquired by Saber in 2020, Oak Grove Health & Rehab is located in beautiful, Chesapeake, VA. Chesapeake is a unique, interesting place to visit and is known for the Dismal Swamp Canal where famous poet Edgar Allan Poe wrote parts of "The Raven." There are also a variety of local attractions to visit with friends and family. Oak Grove Health & Rehab offers skilled nursing, skilled rehabilitation, memory care, a 40-bed skilled designated unit and long-term care neighborhoods. We provide a highly trained staff of registered nurses, licensed practical nurses and certified nurse aides to provide personalized care to each resident to help them reach a higher level of wellness.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.