Retirement Unlimited, Inc. (RUI) is a Fralin and Waldron family-owned and operated business. With senior living communities throughout Virginia, we provide Independent Living, Assisted Living, and Memory Care services as well as premier Signature Programs offering a wide range of services and amenities. Built on a reputation of quality care and providing purposeful living, our company has been continually striving to "deliver a lifestyle our residents have earned and deserve" since 1982.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.