Assisted Living FacilityRetirement CommunitySenior Citizen Center
At the Heatherwood Retirement Community, we're proud to offer comfortable senior living supporting all walks of life in Burke, VA. Our levels of care for our residents include Independent Living, Assisted Living, and Inspiritás Memory Care. RUI also offers a suite of luxury amenities through our Signature Programming - including health and wellness classes, nutritional guidance, education, and cultural opportunities. Call us or book a tour today to experience how the Heatherwood Retirement Community redefines senior living.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.