Located within a mile of Old Town Alexandria just off of King Street, Silverado Alexandria is more than just assisted living, it is specialized memory care. While many assisted living providers have similar amenities, including gourmet food, engagements, social events, pets and even clinical staff, there is a difference when it comes to experience, innovation and compassion. We have been leading the way in memory care for 20 years.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.