Koinonia Community Services is a faith-based organization, called to support adults and children in the Franconia/Kingstowne/Rose Hill area. Koinonia helps to meet challenges of daily living by providing food, clothing, and emergency financial assistance to qualified residents regardless of beliefs.
Koinonia is the sole nonprofit organization recognized by Fairfax County to provide both short-term emergency assistance and self-sufficiency services to residents of the Franconia/Kingstowne area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.