Welcome to Fenix Funerals Wetherby. Fenix was established in 2014 with the aim of easing your experience, by helping you to personalize every detail of the funeral service according to your wishes, at a fixed rate, from the convenience and privacy of your own home. We understand that this is a difficult time, so we dedicate ourselves to reducing any of your worries regarding the actual arrangements - because you deserve to say goodbye with peace of mind.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.