At The Hamptons of Tyler, Texas, we offer the unique peace of mind that comes with Smith County independent living, assisted living, and secure memory care in one bright, modern, award-winning retirement community. The Hamptons presents passionate 24/7 hospitality along with comfortable, newly renovated, pet-friendly villas as well as apartments near Douglas, Kilgore, and Longview. Beyond a helping hand, we provide personalization so each resident is empowered to live independently, often visiting the restaurant dining room, bistro, dog park, and resort-style pool. 55+ amenities and an intergenerational activities program build close bonds at The Hamptons of Tyler. We partner with families every step of the way; schedule a visit today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.