The Shoal is a 5-star rated skilled nursing and rehabilitation facility in Texas City, offering post-acute recovery, rehabilitation, and long-term care. Our state-of-the-art 115-bed facility features private rooms, chef-prepared meals, and comprehensive therapy services. Located across from HCA Houston Healthcare Mainland Hospital, we provide seamless care coordination with daily physician rounds and enhanced medical services. Our experienced team delivers personalized care plans including physical therapy, occupational therapy, wound care, and stroke recovery. We're committed to getting you back to the life you love.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.