The Waterford at Shavano Park provides exceptional assisted living and memory care in a serene, upscale neighborhood of San Antonio. Our experienced team offers personalized care, creating a lifestyle that supports dignity, independence, and well-being.
From enriching events to chef-prepared dining and cozy accommodations, residents enjoy a vibrant and secure environment. Memory care services include individualized support, familiar routines, and engaging programs designed for those with cognitive needs. At Shavano Park, we create meaningful experiences with every resident in mind.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.