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The Village at Incarnate Word

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About

Retirement CommunityAssisted Living FacilityNursing Home
Voted Best Senior Living three years in a row in the MYSA San Antonio Express News Readers Choice Awards! The Village at Incarnate Word (TVIW) is a nonprofit retirement community located in the heart of San Antonio, Texas. Our residential community includes the full continuum of care: Independent Living, Assisted Living, Nursing/Rehabilitation, and Memory Care. We strive to provide an active and holistic lifestyle for our residents with daily enrichment activities including fitness classes, daily Mass/spiritual life, and social activities.

Location

The Village at Incarnate Word
4707 Broadway, San Antonio, TX
78209, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.