Monster Moms

Reviews

• RD

  Rachel Demarco

  Dec 23, 2024
  1.0
  I was on the phone with one of the moms when I heard how rude the organizer of the event spoke to her. I heard her boast about purchasing gifts (out of her own pocket) and even went as far as to say "you can return the gift!" Completely out of line! After having people wait in the cold because of a late start (due to no fault of their own), you would think that you would be more humble and apologetic vs. belligerent. As if people aren't feeling uneasy enough in these uncertain times, here goes an agency that shows no compassion. It was really unnecessary to even express where the funds came from for the gifts because if you are giving from your heart that should be irrelevant. In fact, its down right tacky and I couldn't believe an organizer that works for a non profit would even speak this way. Almost as tacky as having a surge in reviews to combat the unfavorable reviews. Perhaps tighten up and move with grace then you won't have to send people to even out your reviews. Word of mouth is a very POWERFUL tool and so is Social Media, but more importantly , hearing it for myself spoke to the character of the person running this organization. Have the day you deserve. Be blessed.
• TT

  Tominiquemylifemyway

  Dec 23, 2024
  1.0
  I was selected to be in their Christmas program, from start to finish my experience was horrible. Their communication was unprofessional! I called to confirm pick up and was yell at by the owner. I have all the proof that I communicated in a timely matter just in case she replies and says I’m lying. We get there it’s extremely cold, they were running late, they took their time giving out gifts so people would stay until the end of the event. Then they gave out USED gifts that were already open. My son got a remote control truck with no remote he can’t even use it. Seem like the only people that got actual gifts that were new, were the families that were enrolled in her program. To find out funds were raised to give out USED gifts is crazy. I wasn’t going to leave a review but for her to lie under other reviews is not right!
• KK

  Khamibullocks

  Dec 23, 2024
  5.0
  They are efficient, kind, and always willing to help the community!
• TG

  Tania Gibson

  Dec 23, 2024
  5.0
  Monster Moms is so amazing and patient with me during the event! It was packed and they multitasked beautifully even with disrespectful people, trying to overthrow the policy given! I truly love the way they operated and I can’t wait for another gathering
• EM

  Elizabeth Stephanie Chambi Montora

  Jun 6, 2024
  1.0
  So sad to get my first appointment to pick up hygiene products. I went on the bus for an hour and no one was there and I did get an email or something to let me know. Very disappointing. Hope you get the help they offer.

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