Iris Memory Care of Rowlett is proud to be the first Assisted Living Community in Rowlett to offer specialized Alzheimers & Dementia Care. At Iris Memory Care, we believe that our expertise and specialized knowledge of Alzheimers and other forms of dementia combined with our heartfelt compassion create the best quality of life for your loved one. From the moment you walk through our front door, you'll feel like you're in a single-family home complete with familiar sights, soothing sounds, and homey aromas, providing an easier transition for your loved one. For respite care, short-term stays, or long-term stays, Iris Memory Care welcomes you and your loved one with compassion, dignity, and all the comforts of home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.