The Waterford at Round Rock offers assisted living and memory care with a focus on personalized service, comfort, and connection. Located just outside Austin, our community blends Texas charm with expert care delivered by a compassionate team.
Residents benefit from tailored care plans, chef-prepared meals, and a variety of activities that promote wellness and socialization. Our memory care neighborhood provides structure, familiarity, and meaningful engagement in a secure setting. At Round Rock, every resident is part of a caring, connected community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.