Within minutes of Titus Regional Medical Center, Focused Care at Mount Pleasant is a perfect choice for short-term rehabilitation, long-term care and post-operative recovery.
The team members at Focused Care at Mount Pleasant focus on inpatient rehabilitation and 24-hour skilled nursing care. Our staff provides IV therapy, Dialysis Care, Wound Management and TRACH. Our Memory Care Unit residents are served by a team trained in dementia care and strives to meet the expectation of excellence every day. Additionally, our therapy room offers therapists trained in Physical Therapy, Occupational Therapy and Speech Therapy. Our upgraded 13-bed skilled nursing wing and rehabilitation gym offer the latest amenities in long term care and therapy.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.