Since 1998, Brown Family Funeral Home has been serving the city of Mission and the RGV making a well-known impression in our community. See with us, it's more than just a funeral service and a few businesslike words, we know everyone is different so we make it personal to you and the person you are honoring. Losing a loved one is hard to cope with, but we are here for you and your family, always seeking ways to do more. To achieve this level of service, you can’t just teach an employee or have a staff recite a written ethos; that is why here at Ric Brown serving your family is part of who we are, it's woven into the fabric of what keeps our business together and in our blood that keeps us going every day – just like a family.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.