Touchmark at Emerald Lake offers independent living, assisted living, and memory care in a scenic lakeside setting in McKinney, Texas. Residents enjoy restaurant-style dining, an art studio, private theater, library, and full calendar of social events, along with housekeeping, transportation, and concierge services that simplify everyday life. Privately owned by our employees for more than 45 years, Touchmark is guided by our Gold Standards and a commitment to genuine hospitality, dignity, and connection at every stage of life. Whether you're seeking an active independent lifestyle, personalized assisted living support, or a nurturing memory care neighborhood, we're here to help you thrive. Schedule a tour today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.