Grand Living at Tuscan Lakes

Reviews

• JC

  Julie C

  3 days ago
  3.0
  I would like to start this review by saying Grand Living at Tuscan Lakes is beautiful. If you are able bodied and able to get around by yourself, it’s a great community with a lot to offer. If you are in a wheelchair and need someone to push you to the dining room, there is a charge for that. If you need your laundry done, it’s $15 for a load. If you need any assistance with daily living, beware. They package the assistance levels and will change your level without notifying you. If you aren’t able to walk, don’t move to Grand Living. And the food was not all that. It’s $15 to have a meal delivered to your room if you are not sick. If you don’t feel like getting out and want dinner in your room, it’s $15. Let that sink in. They can’t keep a nurse for any length of time. Morale was very low. The turnover of caregivers is very high. I would not recommend Grand Living for assisted living. Only senior living.
• VR

  Vicki Raabe

  Mar 1, 2026
  1.0
  Don’t let these people fool you. The staff that work with your parents are genuine, caring people-however, their bosses in corporate are not. This facility is corporately owned and only interested in the bottom line. They will kick you memory care parent out if they feel that they are too much work…so this is not an age in place facility. They won’t use belts or hoyer lifts and will say that your loved one needs them-even when our dad has moved to a different facility and doesn’t need them. Would not recommend ever.
• MC

  Marlene Chester

  Feb 5, 2026
  1.0
  Unfortunately this facility did not deliver the stated expectations. Only stayed a few weeks moved out
• TD

  Tyler Duchene

  Jan 26, 2026
  5.0
  Where to even begin with this place. First and foremost, this property is off the charts in terms of amenities, architecture, and just pure class. My grand mother currently resides in here, and she loves each and every resident and personin this place. Staff members call her by name, to the point where every interaction is personal, and most of all genuine. Shout out to Mary Ann and Jeri who my Nanna will ask for personally. There were so many I wish I could write the entire staff list. To EVERY single staff member, thank you from the bottom of our heart everything you all do for our very special lady!
• NT

  Nikki T

  Jan 23, 2026
  5.0
  One year ago I moved my mother from FL to be closer to me in TX. She has dementia and I did not know where to start. A friend of mine already had a parent/resident in AL at The Grand Tuscan Lakes and introduced me to Toni Craig. She was extremely inviting and patient with my many questions/concerns and gave an exceptional tour, not once but twice so my husband could see the place too. The overall staff has been nothing but friendly every time I've interacted with any of them. I decided that Luminations was the best fit for my mom to make her home. She is currently in Monarch and over the course of this past year has made exceptional strides. Stephanie Elkins, the director of Luminations, does an outstanding job leading a team that shows dedication, positive attitudes, and above all CARE for these residents. Memory care is a different environment and takes special people to be in this field. Stephanie is one of those special people, she has a natural demeanor about her that makes each resident feel special. Quinn who leads the residents in many engaging activities is also excellent with the residents. She's always trying to find new things to bring smiles to their faces. Stephanie, Quinn and the many other staff members make a great team. I am so happy I made the decision to move my mom to The Grand Living Tuscan Lakes and know she is in good hands with the Luminations/Monarch team. I sleep better knowing she is safe, loved and treated like a family member.