Grand Living at Tuscan Lakes

Reviews

• AH

  Alicia Hernandez

  Sep 30, 2026
  5.0
  I would like to express my sincere appreciation for Stephanie Elkins and the outstanding job she does in communicating with us about my mother-in-law, Judy. Stephanie is always so attentive, responsive, and thorough in keeping me updated on Judy’s care and letting me know what is going on. Her communication gives me peace of mind and helps me feel confident that Judy is being well cared for. I truly appreciate the time and dedication Stephanie shows, and I am very grateful for everything she does for Judy!
• MK

  Michele Kain

  Sep 15, 2026
  5.0
  As a healthcare worker I have the privilege of working closely with Grand Living. Hands down they have an absolutely amazing facility. I’d like to point out the Memory Care at Grand Living. Going from Independent/Assisted Living to Memory Care is such a difficult time for the patients and especially for their families. What makes Grand Living stand out is the leadership of Stephanie Elkins in Memory Care. As the director she gets to know each and every patient and family and shows them love and compassion as if they were her family. I’ve watched her celebrate improvements and cry over losses with her patients and families. Stephanie has true servants heart and is exactly where she needs to be. Working with her is a true pleasure 💚
• JD

  Joan Dallas

  Sep 15, 2026
  5.0
  I would like to say what a gifted and caring employee you have! Stephanie Elkins Director of Luminations, she Is so thoughtful and caring to the residents. Truly loves respects every one and gives them all individualized, excellent care♥️💐
• BY

  Brittany Young

  Sep 15, 2026
  5.0
  Before I moved my loved one into Memory Care here, I asked Stephanie (Director of MC), Are you up for the challenge of having a resident with early onset? Do you honestly believe your staff can handle it? She looked me in the eyes and said absolutely. I have not been disappointed. Now I am not going to say Grand Living is perfect that would be misleading. They make mistakes and have misses. The Grand Living difference is the way leadership reacts in those moments. The leadership team takes each incident seriously and does their best to react swiftly to rectify the situation. I say one of the biggest positives is that the Tuscan Lakes Executive Director, L.T., does not play. Her staff knows it too. She holds herself and her team to a very high standard. I am in a position where I often hear others share their experiences with loved ones in memory care…. I am lucky we simply don’t experience those issues at Grand. Each person with dementia is unique and not every facility is going to be the right fit for all. My mom is social, extroverted, and can have fun in any room. She truly loves being at Grand Living. It’s a great fit for her personality and needs at the time. As a caregiver, I find the best way to communicate to staff and know what my mom’s needs are as she changes is to be in person at the facility. I would struggle to feel connected if I wasn’t able to come in person several times a week… for you that may be something to consider. The care staff take care of my mom like their own family. I am so grateful - Shacondra, Brenda, Michelle, Lexi, Bianca, Cassie, Anna, Sunny, Kiara, Devynity are just a few of the women that have gone above and beyond for her. (If I could list every med tech’s name I would.) I’ll forever be grateful for all the staff at Grand Living, those listed and not, for taking such great care of the person I love most.
• JS

  Jean Marie Smith

  Aug 20, 2026
  5.0
  Many thanks to Rebecca! We had an exceptional experience at Grand Living in League City, TX, thanks to our wonderful Sales Counselor, Rebecca Martinez. She is kind, attentive, and made us feel like we were part of her family from the moment we walked in. Her genuine care and professionalism made a stressful process easy. Highly recommend!!!