JS
Jean Marie Smith
Aug 20, 2026
Many thanks to Rebecca! We had an exceptional experience at Grand Living in League City, TX, thanks to our wonderful Sales Counselor, Rebecca Martinez. She is kind, attentive, and made us feel like we were part of her family from the moment we walked in. Her genuine care and professionalism made a stressful process easy. Highly recommend!!!
This place treats their contractors/employees extremely terrible. I Was considering putting my family member here as I witnessed office management yelling at a contractor who was checking a unit and asking for payment. Seemed like a live soap opera happening in public.
If they treat their contractors or employees like that, I can only imagine how they treat the residence. I don’t understand how this place has close to five stars.
BP
Beverly Phillips
Jun 5, 2026
My dad lives here. Super impressed by the staff and activities. I wish they offered more whole foods on their menu (I.e., no seed oils, no processed foods, etc). One time I asked for olive oil to use as a dressing on salad, and they said they don’t have pure olive oil in their kitchen; only an olive oil mix. I’m still impressed overall by the food, though.
KM
Kelly Mobley
May 28, 2026
Our mom moved into this facility 2+ years ago. Beautiful, clean and a truly joyful environment! The staff is absolutely amazing! They have progressively gotten better month by month. They truly care about the residents and are always so kind and helpful! LT and Gabe are some of the most caring individuals. We feel so blessed to have found this as a home for our mom.
LD
Larry Duren
May 25, 2026
On June 3, 2026, my wife and I will have lived at Grand Living at Tuscan Lakes for six months. We were told by almost everyone that a transition of me going into an independent living apartment and my wife into a separate memory care unit, was going to be one of the hardest things we will ever do as a couple. And they were right; there were some rough times. What made the difference for us came from the staff at Grand Living, from the executive director to the numerous care givers who loved on us, gave us support and encouragement that helped make these changes in our life both bearable and supportive.
What made these changes so difficult was that I was having to give up many of the responsibilities of care I had taken on for almost two years and now I had to trust them to people I did not know. The care my wife has been given in the memory unit at Grand Living, has been superb under the direction of Stephanie Elkins, and I could not be more pleased. Stephanie quickly learned about my wife and her particular needs as well as those of her husband who was struggling with giving up most of the care giving responsibilities that I had been accustomed to providing. Stephanie gave us time, attention, and loving care to both of us as we progressed through this transition. She has encouraged me and continues to shared her experiences of caring for other memory care patients and their families. There is no doubt just how completely she accepts the responsibilities of caring for her residents and their families. She is passionate about what she does and demands the best from herself as she loves on her resident patients.
I chose to write about Stephanie, not because she is the only staff person who cares, because she is not. We have been cared for and loved on by so many of the staff, from the memory care unit to the ladies who cleans my room and makes my bed, to the men and women in the dining rooms who take our food orders and deliver our plates to our tables. Everything in terms of the resident care has been first class and personal. My son on the second tour of Grand Living, asked the Executive Director, LT Thurmond, what makes this facility so superior to all the others in this area. Her quick reply was, “My people”. There is nothing more effective than an Executive Director who cares for his or her “people” and finds the best people available to staff a demanding responsibility of such a large community as is Grand Living.