Children's Lighthouse of Kyle

Reviews

• KL

  Kyle Lord

  2 days ago
  1.0
  On July 15, 2026 — Between 10:30 and 10:50 AM, my wife and I were on a tour at Children’s Lighthouse of Kyle with our 19 month old. What we witnessed during that tour was extremely concerning, and I feel it’s important to share. We were observing the 1–2 year old classroom through the window while our tour guide, Amber, explained how each room has cameras, two staff members at all times, and rovers who assist during breaks. During this explanation, I noticed a staff member named Kiara open the door to the 2 year old classroom while using the staff phone, looking down the hallway, and then closing the door again. Since our child will soon be moving into the 2 year old room, I asked if we could observe that classroom as well. As we looked in, I saw Kiara interacting with a little girl wearing an apron. I couldn’t see exactly what she was doing, but I did see her pick the child up by her arms, not under the armpits. It looked uncomfortable enough that I asked Amber, “How do you pick up the children here?” She answered, “Under the armpits.” Right as she said that, Kiara placed the same little girl into a chair at a table. The child was upset and resisting having her apron removed. Kiara then tried to push the chair toward the table. The child pushed back. Kiara forcefully pushed the chair again — multiple times — and at one point pushed her all the way into the table. The child pushed herself back out again, still upset, and Kiara walked away. Moments later, Kiara approached a little boy. Again, she picked him up by the arms. This time, when she set him down, he immediately began crying and holding his arm like he was hurt. My wife saw it, I saw it, and Amber saw it. I told Amber she needed to intervene and get Kiara away from that child immediately. She looked unsure of what to do. I insisted. She went inside and used the staff phone to call someone, but Kiara remained in the classroom for another three to four minutes next to the boy. During that time, two other staff members stepped out of nearby classrooms — not because of the incident, but to discuss something unrelated. I told them what was happening, and they also looked unsure of how to respond. One appeared to be a rover. When Kiara finally left the classroom, I told Amber they needed to check the little boy’s arm and possibly take pictures. When the coordinator arrived five minutes after Amber got off the classroom phone, they had the boy outside the classroom and were looking at his arm. I pointed out a red mark. Amber said he had eczema. The coordinator reminded us they cannot disclose information about any child, which is true, but the lack of urgency from the staff was alarming. As we were leaving, the coordinator said, “I guess you guys don’t want to finish the tour then?” I told her the tour was over. My wife remained polite as we walked out, but I was upset — not just by what we saw, but by how casually the staff responded. There was no urgency, no immediate concern for the child’s safety, and no clear understanding of how to handle the situation. All of this happened while we were on a tour with our own 19 month old child. What was even more concerning is that after witnessing all of this, the coordinator never followed up with a phone call to ask what happened or to clarify the situation. Not even a simple check‑in. For an incident involving a child being hurt, the complete lack of follow‑up speaks volumes about how seriously they take these matters. Parents deserve to know that their children are being handled safely, gently, and professionally. What we witnessed today did not reflect that
• JH

  John Huddleston

  May 1, 2026
  5.0
  Best daycare/school in Kyle. Local pickup from nearby elementary, constant activities, great summer camps and amazing teachers. My kiddos love it here
• MG

  Margaux Gonzalez

  Apr 27, 2026
  5.0
  The social and emotional development that goes on here is incredible. From the leadership to the teachers, it’s clear they want every child to be happy and well-rounded. More importantly, they all work together and with families to ensure that. Teachers and staff seem to know all the students by name and are ready and willing to assist if any issues arise. We have been so impressed with every part of our experience at Children’s Lighthouse and plan to stay with our lighthouse family for the foreseeable future.
• JC

  Jaycee Chism

  Apr 22, 2026
  5.0
  This is my daughter’s first time in school and she loves it here. Her teacher is amazing, everyone there is amazing and very supportive and nice.
• RF

  Rebecca Fedorko

  Apr 22, 2026
  5.0
  Have really enjoyed having my 4 year old here!

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