Welcome to the newly renovated Arabella of Kilgore, where reliable senior living is our priority. Our independent living retirement home near Tyler, Longview, and Gladewater sits on three acres of wooded landscape, offering privacy and a maintenance-free lifestyle. Assisted living and memory care provide personal care plans, a home-like atmosphere, and an experienced, responsive team of familiar faces. While traditional Kilgore nursing homes offer helpful services, our bright and clean senior living apartments, comparable to 55+ settings, give older adults another way to maintain independence with comfort and ease. We focus on creating a warm, inviting place where residents feel at home in Gregg County. See why passion is our purpose!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.