When Katy Funeral Home opened in 2013, we set out to become an integral part of the Katy community by providing meaningful funeral and memorial services beyond expectations. We are part of the Dignity Memorial® network of funeral, cremation and cemetery service providers. This means that you receive not only the compassionate care you expect from a locally operated funeral home, but also the value you deserve from the largest group of funeral, cremation and cemetery service providers in North America.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.