Hill Country Youth Ranch (est 1977) is a non-profit charitable corporation licensed by the Texas DFPS to provide long-term therapeutic care for abused and orphaned children at all levels of trauma and need.
HCYR operates three campuses, all located northwest of San Antonio in the Texas Hill Country. All three campuses feature family-style homes, state-of-the art charter schools for grades K – 12, amazing recreational facilities, and spacious, beautiful grounds.
Taking an individualized approach, HCYR offers a broad continuum of services, including residential treatment for severely traumatized children, family care for those who have stabilized, transitional living for young adults, and life-long family-based support for alumni.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.