Given the highest facility quality rating – a Five-Star - in the Five Star Quality Rating System under the Centers for Medicare and Medicaid Services (CMS), Focused Care at Humble received a deficiency-free state survey in 2017.
Within minutes of Memorial Hermann Northeast Hospital and Kingwood Medical Center, Focused Care at Humble is a perfect choice for short-term rehabilitation, long-term care and post-operative recovery.
The team members at Focused Care at Humble focus on inpatient rehabilitation and 24-hour skilled nursing care. Our highly trained staff provides Physical Therapy, Occupational Therapy and Speech Therapy, Wound Care Management, Music Therapy, Respite Care and Restorative Care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.