Light Heart Memory Care provides an integrated team approach that brings medical services together to provide innovative aging in place for our loved ones. This boutique assistive living style serves our loved ones with a custom-tailored care plan, so the resident can age in place with dignity and grace.
We are in the people business providing memory care support. We are NOT in the memory care business providing people support. A huge distinction here. We are People first, then the disease. We focus on the care and the individual, not on memory care gadgets, widgets and devices. These items are great supports, and we utilize them to emphasize the care, not the cure. We will let the experts handle the cure. We are the experts in the care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.