Bunker Hill KinderCare

Reviews

• RA

  Rumi Alvarez

  Jul 1, 2026
  1.0
  First impressions are EVERYTHING especially when trying to find a new daycare. I wish I had gotten the assistant directors name just so I can call out how horrible she is! I had a 12:30 tour and I arrived at 12:00. When I rang the doorbell another teacher opened the door and I mentioned I had a tour scheduled. The AD came out and said “okay. Have a seat and fill this out” no introduction. I then heard her ask another teacher to give me the tour. The teacher came out of the office and introduced herself and said she would be giving me the tour. I looked at the AD and she just blankly stared back and went to a closet to get her things. The teacher asked if she should give some sort of packet and the AD just said no and just like that walked out of the building. The teacher, her name was Ms. Norma. I can tell she was a sweet girl and meant well. But it was the AD that ruined it for me. She could have politely introduced herself and say she wasn't going to be giving me the tour for whatever reason and have introduced Ms. Norma to me. I would have respected that a lot more! But the way she handled it! Maybe she was hangry because she was going to lunch but again, she could have said something instead "sit here and fill this out!" Because of her, I told Ms. Norma that she rubbed me the wrong way and I will not be touring. If first impressions matter to you, then I hope you are not “greeted” by the assistant director. She is definitely in the wrong line of work!
• MF

  Marisol Flores

  Mar 9, 2026
  5.0
  Staff is amazing great with Kids, clean and friendly.
• KP

  Katie P

  Oct 31, 2025
  5.0
  Literally had the best experience in the short time we were here, it was my daughter’s first daycare and everyone here was amazing. I cannot thank the teachers and directors enough. Sage adores you all and I am eternally grateful! Sad we had to leave so soon, but we will be back. They really care about you and your child. My baby is always fed, happy and loved when she is in the care of the KinderCare family❤️ Thank you thank you thank you!!!!! I will be bringing her to visit and hopefully to be back in the near future.
• SQ

  Sergio Quintanilla

  Sep 7, 2023
  5.0
  It’s our second time back at Bunkerhill with our son. I pulled him out after a few weeks in toddlers, because I just didn’t feel my son was being taken care of adequately. I would voice my concerns and the teacher Ana would be very dismissive and rude, and would have an attitude when asked questions about my child. My son is now 2 years old and we Decided to give it another try. I’m glad I did! He is happy and eager to go into class and learn. The DPS teachers, Ms. Norma and Monica are very attentive and caring. They have been very informative and great. The other staff is very friendly and welcoming and the Assistant director Karla is amazing. Her communication is Great, she gives wonderful information and advice and she follows up and checks in to make sure any doubts or concerns are taken care of. you can really see that she genuinely cares and Loves what she does. the second Assistant Director Erika, is always so helpful and reassuring and the Director Lissette always greets us with a smile and reassures that we can always reach out if need be. We are so glad we gave Bunkerhill a second chance.
• JT

  Jessica Terry

  Jul 11, 2019
  1.0
  My child has a severe wheat allergy that we informed this center of and did everything we were supposed to do regarding this by labeling all of our child’s food. However, he was twice given food that contained wheat. Once by a sub who was not informed of the allergy and once because he was given food that was not labeled and was not his. The director was very apologetic, however, this kind of human error cannot be excused twice when the consequences to my child’s well being are stake.

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