Famed for their historic beauty and touted for their modern services and amenities, Brookside Funeral Home and Brookside Memorial Park have served Houston-area families since the 1930s. The funeral home is large and spacious and has multiple venues that can handle both large events and intimate affairs. The 290-acre memorial park provides a wide range of burial services and is renowned for its majestic oak and pine trees, some of which are estimated to be more than 300 years old. Working together, these sister locations allow families to take care of all of their funeral and burial arrangements.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.