Brookside Funeral Home-Cypress Creek has provided funeral and cremation services to the Northwest Houston/Cy-Fair area since 1997.Our modern, well-appointed funeral home has been located at Highway 6 and Copper Grove Boulevard since 2000. We have a welcoming lobby, a chapel with lots of natural light and a hospitality lounge to accommodate catered gatherings before or after a service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.