Question 1

What is home care?

Accepted Answer

Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.

Question 2

How do I find the best caregiver for my loved one?

Accepted Answer

The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.

Question 3

How much does home care cost?

Accepted Answer

Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.

Question 4

How are you protecting your clients from COVID-19?

Accepted Answer

We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.

Question 5

Is a home care agency better than hiring a private caregiver?

Accepted Answer

If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.

Question 6

Will my long-term care insurance cover home care?

Accepted Answer

It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.

Question 7

What’s the best home care?

Accepted Answer

The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.

Question 8

What types of home care services does TheKey - Senior Home Care provide?

Accepted Answer

TheKey offers in-home care, respite care, senior personal care, elder care, companionship, and specialized care including memory care, Parkinson's, skilled nursing, stroke recovery, cancer care, and hospice.

Question 9

Is TheKey - Senior Home Care available 24/7?

Accepted Answer

Yes, TheKey provides service 24/7, including holidays, weekends, evenings, and overnight.

Question 10

How does TheKey protect clients from COVID-19?

Accepted Answer

They follow CDC and local safety protocols, provide appropriate PPE to caregivers, and most caregivers and care team members are fully vaccinated.

Question 11

How can I contact TheKey - Senior Home Care?

Accepted Answer

You can call their main phone number at +1 682-289-0239 or email careteam@thekey.com for inquiries.

Question 12

Does TheKey accept long-term care insurance for home care services?

Accepted Answer

It depends on your policy; TheKey is an approved provider with most major long-term care insurance carriers and offers free assistance navigating claims.

Question 13

What advantages does using TheKey home care agency have over hiring a private caregiver?

Accepted Answer

TheKey provides insurance, manages caregiver scheduling and payroll, ensures reliable care with backup caregivers, and performs background checks, unlike private hires.

Question 14

What is the address and where is TheKey - Senior Home Care located?

Accepted Answer

TheKey is located at 3601 NE Loop 820, Suite 104, Fort Worth, TX 76137, USA.

Question 15

What nearby hotels are available if I am visiting TheKey in Fort Worth?

Accepted Answer

Nearby hotels include Fairfield Inn & Suites by Marriott Fort Worth/Fossil Creek, WoodSpring Suites Fort Worth Fossil Creek, Best Western Plus Fort Worth North, Courtyard by Marriott Fort Worth Fossil Creek, and Budget Suites of America.

Question 16

Are there any preschools near TheKey - Senior Home Care for visiting families?

Accepted Answer

Yes, nearby preschools include The Little Learning Preschool and Cambridge Christian Academy.

Question 17

What nearby businesses might provide helpful services when visiting TheKey - Senior Home Care?

Accepted Answer

Nearby services include Orkin Pest Control for home improvement, CLS Sustainable and Circle L Solar for solar installation, and Clinical Pathology Laboratories for medical testing.

TheKey - Senior Home Care

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