Because passion is our purpose, assisted living and memory care are premium experiences at The Ridglea in Fort Worth. We're the newly updated flagship Civitas Senior Living community with a long-standing reputation for reliability. Our tenured team helps residents stay independent through features of a country club, resort vacation, and care home in one place that's more convenient than a nursing facility. After enjoying farm-to-table restaurant dining and abundant activities, seniors come home to modern apartments, some overlooking our outdoor zen garden, in the Ridglea Hills neighborhood. The Cottage helps seniors with dementia live in the moment. Visit us for passionate service, cleanliness, and physical as well as mental health care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.