The Most Intimate Community in the Network
With just 16 beds in a single building, Castroville is the smallest and most personal community in the Changing Seasons network. Located along the hill country west of San Antonio, TX, it's a quiet, peaceful setting where everyone knows everyone.
Caregivers here aren't spread across buildings or floors. They're right there, every day, with every resident. Couples who want to stay together can, with a room designed to accommodate both
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.