Pelican Bay is an elegant, full-service assisted living and memory care community featuring beautiful facilities, a professional and caring staff and a calendar full of activities and events for our residents. Appointed with luxurious finishes in a resort-like setting, our community offers a variety of apartment home floor plans with thoughtful features and amenities.
Our dedicated, professional staff members are committed to providing an unparalleled quality of life for our residents 24 hours a day. We're confident you'll feel the difference the moment you walk through our doors.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.