Silverleaf Eldercare at Arboretum is a privately owned assisted living and memory care community in Northwest Austin, offering 24/7 personalized support in a warm, home-like setting, not a large institutional facility. Our caregivers maintain a 1:6 ratio and are all certified in the Positive Approach to Care™ (PAC), an evidence-based dementia care method. Residents enjoy organic chef-prepared meals, non-restrictive visiting hours, and activities tailored to their individual interests. Conveniently located for families in Cedar Park, Round Rock, and the surrounding Northwest Austin area. Call us today or schedule a visit to learn more.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.