The Waterford on Cooper provides assisted living and memory care in a welcoming community where personalized support and vibrant living go hand in hand. Our caring team delivers thoughtful assistance with daily routines while encouraging connection and independence.
Residents enjoy spacious apartments, enriching programs, and a warm, social atmosphere. For those in memory care, we offer a secure neighborhood with familiar routines and meaningful activities. At Cooper, care is personal, and each day is designed to inspire.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.