At Shannondale of Knoxville, assisted living is designed to help residents with day-to-day activities, while promoting health and well-being.
As part of a Covenant Living continuing care community, you’ll have access to resources not often found in freestanding Assisted Living residences. You can also take advantage of short-term respite care if you or a loved one needs assistance after an illness or surgery. Respite care offers a safe and secure way for caregivers to take a break from from the responsibility of caring for a loved one.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.