Brand Certified
TheKey - Senior Home Care
5.0(42 reviews)
Certified by TheKey - Senior Home Care • Nov 08, 2026
Business Details
124 1st Ave South, Franklin, TN
37064, United States
Certified by TheKey - Senior Home Care • Nov 08, 2026
(615) 709-9096
Certified by TheKey - Senior Home Care • Nov 08, 2026
https://thekey.com/locations/tennessee/nashville?utm_source=ExtNet&utm_medium=Yext
Certified by TheKey - Senior Home Care • Nov 08, 2026
About
Certified by TheKey - Senior Home Care • Nov 08, 2026
Home Care AgencyHome Health Care Service
For over 20 years, TheKey Home Care has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey Home Care provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey Home Care can improve your loved one's quality of life.
Location
Certified by TheKey - Senior Home Care • Nov 08, 2026
Hours
Certified by TheKey - Senior Home Care • Nov 08, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
5.0
42 reviews
5 stars
41
4 stars
1
3 stars0
2 stars0
1 star0
- JBJill BreachApr 30, 20255.0The Key has provided exceptional care for my loved one. Their caregivers are very professional, caring, and empathetic. We are so lucky to have The Key option in our area.
- CBCobin BreachApr 30, 20255.0TheKey has taken such good care of my loved one and family. I can't say how much Melissa, Melani and Vicki do for all of the clients. My experience is that this is the best in-home care company that I have worked with and I appreciate them all! Senior home
- GTGlori TaylorDec 23, 20245.0I cannot express how grateful my family is for the exceptional care provided by The Key. From the very first day, Melani and Melissa demonstrated professionalism and genuine concern for my family member’s well-being. The caregivers are not only skilled and knowledgeable, but they also take the time to build meaningful relationships, making my family member feel comfortable and valued. I highly recommend their services to anyone looking for reliable, compassionate, and professional care. Thank you again for everything!
- JLJamesetta LearAug 3, 20245.0Melani and her team of caregivers are the best. They are reliable, dependable, compassionate. They make you feel like you don't have to worry anymore about the in home care of your loved one because they have got everything under co trol from the moment a caregiver arrives. They not only listen to you Meer your needs, they take the initiative to go above and beyond the call of duty. Thank Melani and Stacey!!!
- LCLisa CarsonDec 19, 20185.0My mother in law received amazing in home care from this company. We could not be more pleased with the professionalism, reliability and the truly caring nature of the staff.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
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