Brand Certified
TheKey - Senior Home Care
5.0(42 reviews)
Certified by TheKey - Senior Home Care • Sep 20, 2026
Business Details
124 1st Ave South, Franklin, TN
37064, United States
Certified by TheKey - Senior Home Care • Sep 20, 2026
(615) 709-9096
Certified by TheKey - Senior Home Care • Sep 20, 2026
https://thekey.com/locations/tennessee/nashville?utm_source=ExtNet&utm_medium=Yext
Certified by TheKey - Senior Home Care • Sep 20, 2026
About
Certified by TheKey - Senior Home Care • Sep 20, 2026
Home Care AgencyHome Health Care Service
For over 20 years, TheKey Home Care has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey Home Care provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey Home Care can improve your loved one's quality of life.
Location
Certified by TheKey - Senior Home Care • Sep 20, 2026
Hours
Certified by TheKey - Senior Home Care • Sep 20, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
5.0
42 reviews
5 stars
41
4 stars
1
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2 stars0
1 star0
- ALArline LancasterMay 10, 20265.0Melissa came out to assess my loved one. She was very kind and informative. I could tell she would take care of us like we were her own family. The whole team is very involved and I've spoken with Melani and Cheyenne. All are so kind and work very hard to make sure our needs are met. I don't know what I would do without TheKey. The caregiver that they paired us with fit right into our routine and goes above and beyond. If you're questioning what next steps to take, give them a call! They set me up with Dr. Hutchings for my loved one and I was able to get a better understanding of her dementia, and get much needed support. Life changers.
- KKKeshawn KylesApr 24, 20255.0Briona Claybrooks does great at cloverland ! she’s helpful with every elder adult she sees that needs help even my grandma and she isn’t even assigned to her ! I really appreciate the help she gives
- TGTaylor GilesApr 1, 20255.0Great company. Great service. Clients are treated with respect and they truly believe in providing the best care. All of the care givers that we received are kind and compassionate. Would recommend to anyone. Staff is great!!!!
- GWGary WilliamsMar 25, 20255.0Melani and her team were extremely helpful in finding solutions to our care needs. The caregivers have been well trained and a tremendous help in our home.
- ASAngelic SunsetMar 2, 20255.0We recently changed the home health agency for my wife and the difference is night and day. We are VERY pleased with The Key - their systems, processes and personnel. Her care giver Kameron has exceeded our expectations. Beyond being caring and compassionate she is bright and very knowledgeable of household operations. She is very well organized and takes initiative. Also an excellent cook.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
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