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Business Details
About
Non-Profit Organization
The Experience Lab by charity: water is a first-of-its kind immersive storytelling space designed to bring the global water crisis to life. Located in The Factory at Franklin, Tennessee, it allows visitors to deeply engage with the global water crisis, explore solutions, and experience firsthand the transformative power of clean water.
Location
The Experience Lab by charity: water
230 Franklin Rd Ste 11ii, Franklin, TN
37064, United States
Hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
Friday12:00 PM - 5:00 PM
Saturday12:00 PM - 5:00 PM
Sunday12:00 PM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.