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Business Details
About
Assisted Living Facility
Find us on Harmony Hills Drive, just 30 minutes from the vibrant city of Nashville. We’re easily accessible from Murfreesboro Road. Silverado Franklin is more than just assisted living. It is a specialized memory care community dedicated to enriching life for the memory impaired.
*Dedicated entirely to the care of people living with dementia
*100% of associates are dementia care certified
*Dual focus on clinical excellence and resident comfort
*Internationally recognized brain-health program
*World-class companywide NPS score of 72 based on US News & World Report Survey
Location
Silverado Franklin Memory Care Community
1020 Harmony Hills Dr, Franklin, TN
37064, United States
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.