Southgate Franklin KinderCare

Reviews

• RS

  remonda safwat

  Jun 12, 2025
  5.0
  Southgate kindercare is the best daycare ever and ms sara she is the best manager your baby will be safe there i loved my experience with Southgate kindercare
• NJ

  Naomi J

  Aug 26, 2015
  5.0
  We actually changed daycare centers from a more “corporate” daycare to Southgate. We love the home-like feel of the center compared to the larger corporate daycare that seemed more like a stale hospital. All the teachers and staff are so inviting and caring. My daughter loves it here, she never wants to leave in the afternoon when I go to pick her up! You know you’re in a good place when your child wants to go every day and tells you she LOVES her teacher. Another reason I enjoy Southgate are the smaller classroom sizes. My daughter is actually learning new things every day and I know she’s getting enough attention because when she comes home she tells me about her day and all the things she did at school. And the food! She loves the food and being able to have a hot meal and all the wonderful home-cooked meals. The extracurricular activities every day make such a huge difference for us. I used to have to pay for those things but now they’re included in the tuition which saves us money. My husband and I are really happy we made the change to Southgate. I can’t imagine not being here now!
• SW

  S. Lynn Whitney

  Aug 21, 2015
  1.0
  So it has taken me a little while to write this review because honestly I had such a horrible experience with this place and the owner that I did not know where to begin, nor did I know if it was worth it. I decided to go ahead and share just because my conscious would not allow me to just "let it go." I picked Southgate because of all of the five star reviews that I am now convinced must be written by people close with the owners or Directors. During my child's time at Southgate I witnessed many unsettling things, beginning with them letting my child get picked up by someone without checking their ID, asking their name or anything of the sort. That is a HUGE security issue to me and I was pretty upset about it and expressed my concerns with the Director Laura and she stated that that sort of thing never happens there . She said she was sorry it happened to me. She also she would pass my concerns along to the other Director (Dana) and also speak with the owner and someone would get back to me. Long story short no one ever got back to me. I wish I would have left at that time but I decided to stick it out because my son did seem to be learning a lot while there (he was in the 2 year old class). The icing on the cake is when a new teacher started named Wendy B. I initially thought she was great and she communicated well with me about how my child was doing in her class. One day when I went to pick up my child another teacher pulled me to the side and said she wanted to let me know that Wendy was treating my child differently and "singling" him out, possibly due to the color of his skin. Let me just point out and say there is virtually NO diversity at Southgate so if that is an important factor for you please look elsewhere. To be honest I knew and saw that when I initially toured the place and thought nothing of it at the time- especially because I saw teachers there of all different ethnic backgrounds. I ended up writing a long email to the owner (I bypassed speaking with the do-nothing Director Laura this time). She basically agreed to let me out of my contract and apologized but said there was no way that Wendy did such a thing (from my understanding they are friends). She also said she had no idea about the ID mishap that happened nor about me speaking with Laura about it. Instead of being a professional owner that takes responsibility for her staff's actions and at least tell me she would investigate this very serious accusation (made by one of HER staff members- not ME), this was her response. I could go on and on but honestly I was and still am so disgusted by this entire establishment I just wanted my child gone from it. I pulled him out the same day and Laura said I would still be responsible for 30 days worth of tuition (ha!) After the little email I sent to Jamie she was smart enough to agree that I owned them no such thing given the circumstances. I still thank God to this day that the one staff member had enough courage to speak up! Shame on the owner Jamie Dooley for her unprofessional attitude and incompetent staff!
• MC

  Michelle Chianese

  Mar 15, 2012
  5.0
  This is the best school in the area! After many disappointing experiences at other local centers we finally found Southgate. We are beyond thrilled with the school. We finally feel comfortable with having to leave her somewhere. We never have to worry that she is being stimulated and cared for while there. Other schools didn't even pretend to care about the kids. Each and every member of the staff at Southgate is amazing and makes you feel welcome. We are so grateful to have found this place and have referred a few friends so far. We will continue to sing the praises of Southgate!
• JF

  Jennifer Fuqua

  Mar 1, 2012
  5.0
  We couldn't be happier about being part of Southgate Children's Academy! Our child has attended since 3 months old and is now in the Toddler class. The teachers LOVE all the kids and are so great with them. I am always impressed with the curriculum and love reading the daily activity sheets and finding out so much about the day. The facility is very well maintained and they are always making upgrades to the playground, toys, and classrooms. It's truly a environment of learning filled with lots of love! The location is super convenient and tuition is very reasonable considering it's Williamson County and such a great place. I would recommend SCA to anyone. Another big plus is the fact that they are family owned and privately operated. Also, they have a very active parent's association and great annual events that involve the whole family. It's a great place and we are glad our child gets to be there every day.

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