Volunteers of America is one of Tennessee's largest non-profit providers of programs for individuals with cognitive and developmental disabilities through our network of supportive living homes in the Nashville metro area, Memphis, and Murfreesboro. Residents of the homes, many of whom are aging and require medical oversight, receive around-the-clock care and support. Those who are able are encouraged to become involved in their communities, which is made possible through Volunteers of America's in-home support staff, day programs, supportive employment, and other specialized services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.