For over six decades, Black Hills Works has provided homes, employment, recreation, and social outlets for adults with disabilities. Today, we support almost 600 people with a wide array of disabilities, creating a community where everyone participates to achieve a life of full potential.
Above all, Black Hills Works is a person-centered agency. We put the people we support at the center of our agency and the decisions and planning that impact their lives. To help people self-direct their lives, we provide education, exposure, and experiences so that they can determine their own goals, and provide the supports they need to achieve their dreams.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.